Privacy information
RedLine Resilience Ltd uses information submitted through this website to respond to enquiries and consider professional expressions of interest. This notice explains what we collect, why we use it and the choices available to you.
The data controller is RedLine Resilience Ltd, registered in England and Wales under company number 17348918. Our registered office is 66 Paul Street, London, EC2A 4NA. You can contact us about privacy or exercise your rights through the enquiry form on this website, or write to our registered office.
Client enquiries may include your name, email address, telephone number, organisation, the service you are interested in and the information you choose to share about your requirement. Professional registrations may also include your location, capability, experience and consent. We also keep limited administrative records needed to manage and evidence these interactions.
We use enquiry information to respond, assess requirements and discuss potential services. Depending on the circumstances, this is necessary to take steps at your request before entering into a contract, or is in our legitimate interests in responding to genuine business enquiries. Professional expressions of interest are handled with your consent, which you may withdraw at any time. We may also retain information where necessary to comply with a legal obligation or establish, exercise or defend legal claims.
Access is restricted to authorised RedLine Resilience personnel and service providers supporting the secure operation of our website, hosting and business systems. We only share relevant information with specialist delivery partners when necessary for your requirement, and where appropriate after discussing this with you. We do not sell your information.
We retain enquiries and professional registrations only for as long as necessary to respond, assess the opportunity, maintain an appropriate business record or meet a legal requirement. Records are reviewed periodically and removed or anonymised when no longer required. If an enquiry becomes a client engagement, different contractual and legal retention requirements may apply.
Some technology providers may process information outside the United Kingdom. Where this happens, we seek to ensure an appropriate safeguard is in place, such as an adequacy decision or approved contractual safeguards, before relying on that transfer.
Do not submit identity documents, licence numbers, medical records, financial details, criminal offence information or sensitive operational information through the initial website forms. Any additional information should only be provided through a separately agreed, appropriate and secure process.
Subject to applicable conditions, you may request access to your personal information, ask for inaccurate information to be corrected, request deletion, ask us to restrict processing, object to processing based on legitimate interests, or request a portable copy where the right applies. Where we rely on consent, you can withdraw it without affecting processing that took place before withdrawal. We will consider and respond to requests in accordance with UK data protection law.
Please contact us first through the website enquiry form or at our registered office so we can try to resolve your concern. You also have the right to complain to the Information Commissioner’s Office at ico.org.uk/make-a-complaint.
We may update this notice as our services, systems or legal obligations develop. The latest version will always be available on this page.